Posted at: 8 February

Staff Engineer, Atlassian (Confluence Administration)

Company

Pilot Company

Pilot Company is a Knoxville-based petroleum corporation operating a network of over 750 travel centers and convenience stores across the US, serving both B2B and B2C markets in the travel and transportation industry.

Remote Hiring Policy:

Pilot Company primarily hires from various regions within the United States, particularly in the South, with some roles offering flexibility for remote work tasks. Specific job postings may have different requirements, so candidates are encouraged to review individual listings for details.

Job Type

Full-time

Allowed Applicant Locations

United Kingdom, India

Apply Here

Job Description

Job Description

REQUIREMENTS:

  • Total experience 7+ years
  • Strong proficiency in administration and support activities of both on-premises and cloud variants of Jira, Confluence, and JSM.
  • Extensive hands-on experience in setting up, configuring, and managing Atlassian DC or Cloud.
  • Experience with automation and scripting to streamline workflows in Jira and JSM.
  • Proficiency in configuring workflows, screens, fields, permissions, and other Jira components.
  • Hands-on experience with the installation and upgrade of Atlassian applications and associated plugins (e.g., ScriptRunner, Xray, Zephyr).
  • Knowledge of at least one scripting language such as Python or Groovy.
  • Experience in migrating and consolidating projects and spaces between Atlassian instances.
  • Strong expertise in creating JIRA dashboards, queries, and reports.
  • Ability to write JQL (Jira Query Language) for advanced searches and reporting.
  • Understanding of Agile and Kanban methodologies.
  • Ability to provide user management support and training to end users.
  • Readiness to work in UK hours.
  • Strong collaboration skills to work across teams and support end users effectively.
  • Good communication skills to collaborate with team members and stakeholders effectively

RESPONSIBILITIES:

  • Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
  • Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it
  • Determining and implementing design methodologies and tool sets
  • Enabling application development by coordinating requirements, schedules, and activities.
  • Being able to lead/support UAT and production roll outs
  • Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it
  • Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
  • Giving constructive feedback to the team members and setting clear expectations.
  • Helping the team in troubleshooting and resolving of complex bugs
  • Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken
  • Carrying out POCs to make sure that suggested design/technologies meet the requirements
Apply Here