Posted at: 3 March

Product Manager –Compliance & Interoperability (US)

Company

PointClickCare

PointClickCare is a Mississauga-based B2B healthcare technology provider specializing in cloud-based Electronic Health Record (EHR) solutions for long-term and post-acute care facilities across North America.

Remote Hiring Policy:

PointClickCare offers remote work opportunities, with roles available for candidates in various regions, particularly those with a strong presence in the healthcare sector across North America.

Job Type

Full-time

Allowed Applicant Locations

United States, North America

Salary

$114,900 to $123,500 per year

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Job Description

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.
At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.
Join us and be part of a team that is making a real impact.
To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

About the role:
As a Product Manager – Compliance & Interoperability at PointClickCare, you are responsible for the successful delivery of compliance and interoperability products and functionality that create compelling value for our users and customers and drive strategic growth for the company. In this role, you collaborate closely with engineering and maintain a healthy backlog for compliance and interoperability products. You contribute to the product roadmap and effortlessly handle both tactical and strategic work for your product area. You are comfortable interacting with external users and work cross functionally with internal stakeholders to innovate and solve customer problems. You approach your work with natural curiosity and use your growth mindset to maximize ROI for your products.
Key Responsibilities:
  • Understand company strategy and how it connects to the strategy of your product areas.
  • Become the product expert for your areas of responsibility, including product functionality and how the product creates value for the customer and user.
  • Serve as the voice of the customer to a scrum team inclusive of engineering and UX, partnering with engineering leads to manage ceremonies associated with product delivery.
  • Maintain a prioritized backlog and write user stories, acceptance criteria, and other artifacts to support engineering teams in delivering on compliance and interoperability priorities.
  • Continuously assess ways to improve products and services.
  • Identify, communicate, and bring the right people together to manage risks timely and effectively.
  • Engage with User Experience, Engineering, Technical Writers, Regulatory and other product managers, leveraging modern agile processes and Design Thinking and ensure concepts are valuable and feasible.
  • Build and maintain strong relationships with internal and external stakeholders.
Your Key Strengths:
  • Bachelor’s degree in business, computer science, or a healthcare-related field of study.
  • 3+ years of experience in a product management function
  • Strong written and oral communication skills with internal and external stakeholders
  • Excellent analytical and organizational skills and task management
  • Demonstrated ability to manage products, innovation, and a general curiosity and drive for building great products.
  • Experience working with healthcare data, audit or compliance solutions, including standards such as FHIR and HL7. Work experience with Health Plans, EHRs, National Frameworks, and Long Term Post-Acute providers is a plus
  • Knowledge of Agile processes is required and familiarity with Design Thinking is a plus.
'Bonus Skills:
  • Experience managing SaaS products is a plus
  • Drive
  • Passion
#LI-Remote
#LI-JP1

PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

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PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
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