Senior Product Manager

Important Instructions
Please take your time with your application, you do not need to be first to apply or in the first few hundred to get this job.

Rest assured, all applications are carefully reviewed and every candidate will receive an update on the status of their application. We kindly ask that you do not directly contact our Support Team, Recruiting Team, or other Tangelo employees for updates.

About Tangelo!

At Tangelo, we improve access to nutritious, delicious food for low-income families and those with chronic conditions. Our platform provides subsidized medically tailored meals and healthy grocery delivery at reduced or even free costs through partnerships with insurance companies, governments, universities, non-profits, and employers.

Working on the Platform Department

We are looking for a Senior Product Manager to own and drive our order management system, a critical component of our platform. This role is essential in ensuring that our logistics, inventory, and fulfillment operations run efficiently and scale with our growth. If you have deep expertise in supply chain technology, a proven track record of building modern solutions, and the ability to balance product and operational priorities, we want to hear from you!

What You’ll Get to Do

• Report to the CTO.

• Own the product strategy and execution for our order management system.

• Develop an understanding of the intricate needs of our internal fulfillment teams and external partners, including suppliers and last-mile delivery services.

• Define and track key KPIs such as order accuracy, fulfillment speed, and system reliability.

• Streamline operations, ensuring efficiency and service excellence.

• Collaborate with Engineering, Design, Fulfillment, and Supply Chain teams.

• Act as the primary point of contact for project escalations, prioritization challenges, and critical decision-making.

• Develop and implement product launch strategies.

What You’ll Bring to the Team

• 7+ years of Product Management experience in order management, ERP, or supply chain logistics.

• Strong technical acumen, with hands-on experience using SQL to query and analyze data for operational and product insights.

• Deep understanding of user experience for delightful platform interactions and strong aptitude for managing complex operational workflows for internal teams and vendors.

• Proven ability to make build vs. buy decisions.

• Familiarity with regulatory or compliance frameworks in logistics, supply chain, or food delivery industries.

Don't Meet All of the Qualifications?

Apply anyway! We're aware that many people only apply for a job when they've met every requirement listed in a job description. At Tangelo, we hire the PERSON, not the resume. We value diversity, in experiences and backgrounds, and are committed to providing equal opportunity for all applicants and employees. While there are certain requirements that exist for all open positions, we want to get to know YOU above all else when making our hiring decisions. Go for it.

Our Commitment to Transparency

At Tangelo, we are committed to transparent & equitable practices across our entire organization. This is a critical component of our hiring process and as such, compensation and other benefits for this role will be discussed during your first interview to ensure a fair interviewing experience and effective use of your time. No questions are off-limits as we believe complete transparency leads to an enjoyable hiring experience for all involved.

Compensation Philosophy

The compensation range listed represents the total cash value, which includes a combination of base salary and an annual bonus or variable compensation. This range does not account for equity, which is included in the overall compensation package.

Compensation estimates are based on market data about the role and level, while individual compensation offers will be determined by factors such as job-related knowledge, skills, and experience.

What We Offer

• Competitive compensation and equity (we want everyone to be a stakeholder).

• Unlimited PTO and 11 public holidays.

• Medical, dental, and vision with Kaiser options for selected states.

• HSA options if you are enrolled in one of our High Deductible Health Plans.

• Employer paid Life and Accidental Death & Dismemberment Insurance.

• Access to One Medical, Health Advocate, Talkspace, Teladoc, and Kindbody.

• $500 annual allowance for Self-Care.

• Eight weeks of fully paid parental leave after eight months of employment.

• Company provided MacBook for all employees.

• Remote-first work environment for most employees. If you join our Provider Engagement Team, you will work in a hybrid environment.

Beware of Job Scams

It has come to our attention that fraudulent job offers claiming to be from Tangelo are circulating online. Please note:

• Tangelo will never ask for payment, financial information, or personal details such as Social Security numbers during the application process.

• All official communication from Tangelo will come from the email domain jointangelo.com.

• Every legitimate job offer from Tangelo is preceded by an interview process initiated and coordinated by our Talent Acquisition team.

Equal Employment Opportunity Statement

We value a diverse environment. Tangelo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship or immigration status, disability status, genetics, protected veteran, sexual orientation, gender identity or expression, or any characteristic protected by federal, state or local laws.

Compensation Range: $174K - $187K