Posted at: 24 April
Senior Product Manager
Company
Pilot Company
Pilot Company is a Knoxville-based petroleum corporation operating a network of over 750 travel centers and convenience stores across the US, serving both B2B and B2C markets in the travel and transportation industry.
Remote Hiring Policy:
Pilot Company primarily hires from various regions within the United States, particularly in the South, with some roles offering flexibility for remote work tasks. Specific job postings may have different requirements, so candidates are encouraged to review individual listings for details.
Job Type
Full-time
Allowed Applicant Locations
Poland
Job Description
Job Description
We are looking for an outstanding Senior Product Manager to join our team and help drive the evolution within our product suite. You'll be part of the group responsible for building exciting conversational AI products that will transform recruiting as an industry and as a function. This is probably the most significant challenge facing recruiters today and a key focus area for SmartRecruiters in their journey to create a delightful hiring experience.
This is a high-impact role that’ll demand strong product management chops, people skills, as well as domain knowledge in Artificial Intelligence - most specifically understanding nuances of generative AI. If you have experience building empathetic conversational experiences and share the belief that natural conversations should be enough for AI agents to execute repeated work, then we want to talk. If you enjoy rolling up your sleeves for an exceptional opportunity to build innovation in (& with) products with plenty of market traction, come work with us.
We are a B2B company, so the ownership also includes thinking proactively about enablement, talking to customers passionately, and helping to visualise the shifting horizons of recruiting by working in sync with product marketing. So, alongside your passion and solid understanding of user-first feature development, working experience with SaaS products will be a key to success.
What you will do:
- Build empathetic conversational AI products using the power of LLMs
- Visualise high-level user flows to proactively identify dependencies on various teams owning individual domains with whom the conversational layer needs to interact
- Define the messaging and positioning of AI, alongside Product Marketing, and will work closely with commercial teams to enable bringing the features to market
- Effectively break high-level flows into granular specifications for execution and navigate between these two levels effortlessly
- Conduct user research together with your design partner and make informed choices on the immediate and upcoming roadmap
- Collaborate with other similar AI agents being built by others in the industry to achieve a holistic and collaborative multi-agent experience
- Hold yourself and the team accountable to achieving customer outcomes; align around measurable metrics
- Engage in active listening to customers while possessing the critical acumen to make strategic product decisions aligned with the broader vision
- Be the voice of your product area; inspire team members and stakeholders of the impact and opportunity ahead