Product Manager, Dropbox Sign

Company Description

Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.

Team Description

Our Product team advocates for our users and our business, setting the vision for our growing family of products. We use data, research, strategy, and empathy to guide multidisciplinary teams toward a common goal, balancing diverse perspectives and empowering our teams to do great work. As we scale globally, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world in team that always focuses on we, not I, and creates delightful products that are worthy of trust.

Role Description

Product managers set the vision and guide multidisciplinary teams toward a common goal: shipping high quality products and creating customer value. As advocates for both our users and our business, the best product managers balance a range of functional perspectives and empower their teams to do great, high impact work.

As a Product Manager on the Dropbox Sign team, you’ll own the end-user focused Dropbox Sign product. You will play a critical role in enabling us to deliver on our customer commitments and business goals by improving how our users prepare, send, and receive eSignatures every day. You will set and execute against a product roadmap, leading a cross functional team to continuously improve the customer experience. 

Responsibilities

• Own features and experiments end-to-end. Write product requirement documents, drive cross-functional execution and work with Engineering and Design to balance tradeoffs, driving to outcomes. 
• Be an expert at prioritization. Balance your roadmap between operating the product, making foundational improvements, and delivering new and improved features to ensure that the most value is delivered to users.
• Know your customer. You’ll work with a tight-knit team including sales, customer experience, and design to ensure that you know the ins and outs of our users and are consistently delivering value for them. 
• Drive results. Using your knowledge of our customers and business goals, you will clearly identify problems, develop solutions, and forecast the impact of delivering them. During execution will you will navigate challenges to deliver on your roadmap: making trade-offs, anticipating staffing needs, risks, and ensuring frequent and clear communication to all of your internal stakeholders.

Requirements

• 4+ years of product management experience, ideally ownership of customer-facing product.
• Impact driven and a consistent history of delivering measurable results for both users and the business.
• Deep understanding and empathy for end-users, and a track record of building products that make customers feel joy, delight and trust.
• Proven ability to work cross-functionally by listening well and building alignment and listen well, but also driving hard decisions, framing the different options and tradeoffs. 
• Ability to analyze and use quantitative and qualitative data to inform decisions.
• Strong communicator (written and verbal), with an ability to influence with cross-functional collaboration skills.
• Excellent attention to detail to anticipate product usage edge cases and proactively build solutions into the product 

Preferred Qualifications

• Strong data analytics skills to independently query for data, analyze it, and generate insights to inform product direction
• Excited to be part of a fast-paced team, where members take on multiple responsibilities and have broad impact

Compensation

Dropbox applies increased tax deductible costs (50%) to remuneration earned by certain qualifying employees (to the extent an employee will be involved in the creation of the software as an “author”) for the transfer of copyrights, in accordance with the relevant provisions of the Personal Income Tax Act.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).