Posted at: 11 April

Product Manager, Communication Tooling

Company

Better

Better is a fintech company specializing in digital mortgage solutions, headquartered in the US, focused on making home finance faster and more accessible for individual homebuyers.

Job Type

Full-time

Allowed Applicant Locations

Malta, Worldwide

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Job Description

Better is reimagining home finance and making it faster, cheaper, and easier for everyone to become a homeowner. We leverage creative technology and innovation to make the home buying journey more approachable and understandable and home finance more affordable and accessible. Here are some interesting facts to help you get to know Better:

- We’ve funded over $100 billion in loans for our customers, more than any other fintech
- Yahoo! Finance - Best Mortgage Lender for First Time Homebuyers of January 2025: Best lender for quick approval
- Yahoo! Finance - Best Mortgage Lenders of 2025: Best online mortgage lender
- Fintech Breakthrough Award: Best Lending Innovation Award
- Money Magazine - 8 Best Mortgage Lenders of 2025: Best for fast closing
- We are Forbes’ Best Online Mortgage Lender for 2023
- We have raised over $1.2 billion in equity capital to transform the mortgage industry, the largest financial asset class in the world

We are a place where smart, hungry, ambitious people who want to recognize their full potential thrive.

A Better Opportunity

Better is looking for a Product Manager to be the go-to for pricing and eligibility, working closely with engineers, designers, and domain experts to build flexible, API-driven infrastructure for delivering accurate, real-time mortgage decisions. This role will be responsible for our Marketplace; building and maintaining what makes Better, better!

A capital markets expert is not required, but the right person for this role does need to love simplifying complex systems, collaborating with technical teams, and shipping high-impact product iterations in fast cycles.
Responsibilites
  • Own the end-to-end roadmap for pricing, eligibility, and decisioning products, from discovery through delivery
  • Translate evolving agency/investor requirements into clear product specs and logic models
  • Collaborate with engineering to build configurable pricing engines, rulesets, and decision APIs
  • Partner with internal stakeholders (e.g., underwriting, ops, compliance) to ensure rules are accurate, auditable, and up to date
  • Lead structured product discovery: mapping user journeys, edge cases, and business logic
  • Utilize data analytics to track performance, assess the impact of changes, and make informed decisions to continuously improve the sales and operations processes.
  • Be involved in strategic decision making, particularly in the form of discovering and implementing new loan programs and products
  • Be a proactive problem solver and learn how and why borrowers do or do not convert and find and implement solutions
  • Become a subject matter expert in all things pricing and eligibility, learn our system and how our users interact with it, troubleshoot and solve issues, identify and improve upon it
Qualifications
  • 3–6 years of product management experience, ideally at a startup or in a highly regulated or rule-heavy domain (fintech, insurtech, healthtech, etc.)
  • Experience writing clear PRDs, user stories, and logic specs
  • Worked on platform or infrastructure-level products — pricing engines, rules engines, decision APIs, or internal tools
  • Familiar with mortgage or lending concepts (e.g., LTV, AUS, credit score thresholds), or industry experience is a plus
  • Understand technical concepts and can work effectively with engineers (you don’t need to code, but you should know how systems connect)
  • Comfortable with tools like Postman, Jira, Python, SQL, Go
  • Managed multiple projects simultaneously in a fast-paced, dynamic environment
  • Exceptional stakeholder management skill and ability to handle complex cross-functional projects
  • Strong understanding of technology and the ability to develop and execute a technology strategy
  • Thrive working in a dynamic, fast-paced environment with a high degree of ambiguity
  • Exceptional communication and collaboration skills, with the ability to work effectively across cross-functional teams
Company Benefits

We are thrilled to offer all our full-time employees the following benefit offerings:

- Benefits eligibility effective DAY ONE
- *$0 medical plan premium offering coverage nationwide paired with our Health Savings Account that includes an employer contribution (*Additional Medical, dental, vision plan options also all with nationwide coverage)
- Flexible PTO
- Immediate virtual mental health support by licensed therapists for our employees and their eligible dependents age 6 and up! First few visits at no cost to you!
- Personalized care for every fertility and family care journey for our employees and their partner!
- Dependent care benefits (i.e. childcare and/or elder care costs) include a company match
- Discount programs and perks including pet Insurance!

The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided.

Disclaimer

Better Home & Finance Holding Company is an equal opportunity employer committed to fostering an inclusive and diverse environment for our employees. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status, or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. Better will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
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