CRM Product Manager

We consistently top the charts as one of if not the most used Sports Betting website in the countries we operate in. 

With millions of weekly active users, we strive to be the best in industry for our users.

Purpose of the role:

The CRM Product Manager is a unique position that not only leads the development of our in-house CRM system, they also run the campaigns that make use of it. This position will lead a world-class team to deliver significant business growth through superior data analysis, innovation, and execution.

Who We Are

Sporty Group is a consumer internet and technology business with an unrivaled sports entertainment, gaming, and social profile. We serve millions of users in several countries via technology and operations hubs in over 10 countries and 3 continents.

The recipe for our success is our intelligent and energetic team, who are passionate about our products and serving our users. We attract and retain them with a dynamic and flexible work life that empowers them to create value and rewards them generously based upon their contribution.

We have already built a capable and proven team of 300+ high achievers from a diverse set of backgrounds and we are looking for more talented individuals to drive further growth and contribute to the innovation, creativity, and hard work that currently serves our users further via their grit and innovation.

Responsibilities

Own the CRM Product roadmap, bringing their knowledge and expertise to bear to deliver success at scale 

Define product requirements for the CRM Platform iteratively, bringing value to market as quickly as possible

Run multi-channel campaigns that make use of this CRM Platform to drive engagement

Measure campaigns and use data-driven insights to iterate on the campaign and to improve the CRM Product

Ensures that data is pivotal to development, from ideation to A/N experimentation.

Collaborate across various functions (Product Management, Engineering, Product Design) 

Provide fact-based data analysis to ensure new features meet customer demands; provide superior quality at scale and distinguish Sporty from existing and future competitive offerings.

Perform feature prioritisation for the development teams and keep programs running on time within an agile development environment.

Requirements

1+ year experience in CRM, running campaigns, measuring, and iterating.

2+ years mobile/digital Product Management, ideally with exposure to the Gambling & iGaming space.

Experience delivering successful digital product(s) at scale, while owning vision, strategy, data and execution of that product line.

Demonstrated ability to generate measurably successful ideas

Bias towards action

Must be adept at using data to optimise user experiences

Benefits

Quarterly bonuses

We have core hours of 10am-3pm in a local timezone, but flexible hours outside of this

Top-of-the-line equipment

Referral bonuses

28 days paid annual leave

Annual company retreat

Highly talented, dependable co-workers in a global, multicultural organisation

Payment via DEEL, a world class online wallet system 

Our teams are small enough for you to be impactful

Our business is globally established and successful, offering stability and security to our Team Members

Our Mission

Our mission is to be an everyday entertainment platform for everyone

Our Operating Principles

1. Create Value for Users

2. Act in the Long-Term Interests of Sporty 

3. Focus on Product Improvements & Innovation 

4. Be Responsible 

5. Preserve Integrity & Honesty 

6. Respect Confidentiality & Privacy 

7. Ensure Stability, Security & Scalability 

8. Work Hard with Passion & Pride

Interview Process

Online Aptitude Test (Max time of 30 Minutes)

Remote video screening with our Talent Acquisition Team 

Remote video interview with 3 x Team Members (45 mins each, not separate days)

24-72 hour feedback loops throughout process

Post Interview Process

Feedback call on successful interview

Offer released followed by contract

ID Check Via Zinc & 2 references from previous employers

Working at Sporty

The top-down mentality at Sporty is high performance based, meaning we trust you to do your job with an emphasis on support to help you achieve, grow and de-block any issues when they're in your way.

Generally employees can choose their own hours, as long as they are collaborating and doing stand-ups etc. The emphasis is really on results. 

As we are a highly structured and established company we are able to offer the security and support of a global business with the allure of a startup environment. Sporty is independently managed and financed, meaning we don’t have arbitrary shareholder or VC targets to cater to. 

We literally build, spend and make decisions based on the ethos of building THE best platform of its kind. We are truly a tech company to the core and take excellent care of our Team Members.