Senior Product Manager – Semantic Analytics

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world's leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.

At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about.

Overview
We're looking for a Senior Product Manager to lead our Semantic Analytics portfolio — including Intent Analyzer, Analytics Studio, and emerging AI-powered insight tools. In this high-impact role, you'll shape strategy, drive execution, and reimagine how enterprises extract meaning from conversational data. Ideal candidates will bring strong expertise in NLP, semantic modeling, and Generative AI applications, paired with a product mindset and executional rigor.

Key Responsibilities

• Own the vision, strategy, and roadmap for Semantic Analytics across our data platform.
• Define product KPIs, success metrics, and GTM strategies for Intent Analyzer and Analytics Studio.
• Collaborate closely with Engineering, Data Science, Design, and GTM teams to deliver scalable, high-value solutions.
• Translate customer insights into actionable features and drive adoption through strong enablement.
• Identify opportunities to integrate Generative AI into analytics workflows and conversational intelligence products.

What You'll Bring

• 7+ years of product management experience, preferably in enterprise analytics, AI, or SaaS environments.
• Deep understanding of NLP/NLU, categorization frameworks, and semantic analytics methodologies.
• Proven track record in launching data-rich, customer-facing products with measurable impact.
• Strong analytical thinking — adept at defining success metrics, testing hypotheses, and partnering with technical teams.

Applicants must be authorized to work for any employer in Germany.

Benefits:

• Personal time off 33 days - Vacation (28 days) and care days (5)
• Additional Pension scheme, deferred pension scheme (LivePerson contributes 20%), ESPP and annual bonus depending on achievements
• Internet and Mobile reimbursement
• Be flexible, work flexibly and from anywhere - no defined working hours or boundaries
• Remote first company with offices in Mannheim and Berlin
• Modern equipment (MacBook Pro)
• Volunteering Days – Use them to make a difference in your community. Whether it's a cleanup, supporting a local initiative or holding an "Ehrenamt", just let us know! We're here to help you create a meaningful impact.
• Monthly connection: Join our monthly connection pizza day in the office!
• We were awarded by Great Place to Work
• If you want to have more information about us you can check: https://www.kununu.com/de/liveperson2 and our career homepage.

Belonging at LivePerson:

Equal opportunities and the autonomous participation of people with severe disabilities and those with equivalent status, as well as respectful collaboration, are given at LivePerson. We warmly welcome applicants with disabilities or equivalent status. If you have any questions or require accommodations to create the best possible work environment at LivePerson, please don't hesitate to let us know.