Head of Post-Merger Intergration

Large company with great ambitions and close relations

Efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with comprehensive, flexible, customizable, and scalable software to support their growth. Efficy’s platform includes solutions for marketing automation, sales, project management, customer service, and customer engagement. Currently, more than 300,000 users across 63 countries rely on Efficy’s tools.

Founded in 2005 and headquartered in Brussels, Efficy has around 500 employees working in local offices across Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Poland (Warsaw), Hong Kong, or remotely.

Our mission is to contribute to the success of every company by helping them turn customer data into valuable insights while simplifying their employees' work.

At Efficy, no two days are the same, and things evolve quickly. So, fasten your seatbelt and join us on this exciting journey!

A unique work experience & company culture

We want our employees to thrive in their daily lives, which is why you can expect exciting challenges, online music quizzes, onsite ping-pong tournaments, and much more. Communication is informal, and your colleagues are always just a short call away.

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Your Impact

Do you enjoy working in a cross-functional team to help businesses reach their growth potential? Are you an experienced project manager with a strong delivery background as well as a good technical and functional acumen? Then you are the Head of PMI we are looking for!

Within the company's Post-Merger Integration (PMI) department and under the responsibility of our COO, you will be in charge of managing all the activities related to the integrations of newly acquired companies to our Efficy landscape. You will work closely with business leaders and internal cross-functional teams to coordinate the development, implementation, and execution of integration plans.

Mission

The Integration Manager role is responsible for creating a comprehensive project plan which includes all workstream and functional team tasks to achieve the success milestones based on the acquisition strategy and goals. Specific responsibilities of the role include, but are not limited to:

• Proactively identify key integration synergies, risks and challenges during due diligence
• Define integration plans with milestones, timelines, resources
• Manage the overall execution of the integration plan from Day 1 on-boarding to completion of all integration activities
• Define, track, and communicate appropriate performance measurements to project team and stakeholders
• Quickly identify, escalate, and resolve issues
• Hold cross functional teams accountable for deliverables
• Participate in continuous improvements and best practices to continually evolve our integration capabilities (Playbook update)
• Minimal travel expected; could increase up to 50% during an integration

Profile

• Minimum 5 years of experience in PMI activities
• Minimum 10 years of experience in Operational Consulting and / or Project Management and /or Digital Transformation

• Familiarity with financials and enterprise data is a plus
• Expertise in strategic and operational analysis required

• Master’s degree or equal by experience in computer science, technology or related field
• Flexible approach, willing to wear multiple hats if needed
• Excellent team player
• General can-do attitude with clear bias to action
• Very good command of English. French and/or Dutch is a plus
  

To be successful in this important role you will need the following qualifications:

• Strong analytic skills and solid background in functional analysis
• Experience with custom and CRM solutions
• Passion for leading and managing major change projects/programs – career minded and oriented to this role
• Strong track record of leading successful change projects/programs from start to finish as the lead
• Ability to think strategically (big picture) and tactically in regards to project planning, scoping, budgeting, and quality
• Demonstrated ability to lead several sub-projects in parallel and prioritize multiple tasks simultaneously
• Demonstrated ability to estimate project efforts and manage client expectations
• Understanding and appreciation of processes and governance required to lead projects and programs
• Experience in dealing with all management levels within an organization, and ability to work within a matrix organizational structure

We offer YOU

• A competitive salary package and a referral program
• A stable and growing company with an entrepreneurial mindset, where your ideas are valued, and we support you in making them happen
• High flexibility—hybrid work is part of our DNA
• State-of-the-art offices where teamwork is the norm
• International growth opportunities and internal mobility
• Engaging events: team lunches, after-work gatherings, sports activities, and trips
• Learning opportunities: languages, technology, product knowledge, sales techniques, and leadership development

 

Do you have questions about this position? Please contact jobs@efficy.com

Find more jobs at https://jobs.efficy.com.

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Efficy is a people-first employer, committed to providing equal opportunities for all candidates. We take pride in the diversity of our team and welcome you—exactly as you are. This includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status.

If you're interested in joining us, we encourage you to apply. We can’t wait to meet you!

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Disclaimer

Efficy does not accept unsolicited assistance from search firms for this employment opportunity. Please refrain from making phone calls or sending emails.

All résumés submitted by search firms to any Efficy employee via email, the internet, or any other method without a valid written search agreement in place for this position will be considered the sole property of Efficy. No fees will be paid if a candidate is hired as a result of an unsolicited referral or through other means.