TikTok Shop Brand Manager

Company Introduction

SuperOrdinary is the leading global growth partner and marketplace expert connecting brands, creators, and consumers everywhere. SuperOrdinary is the go-to partner for facilitating sustainable global expansion for today's most exciting consumer brands including Farmacy, Tower28, LG beauty, The Ordinary, Milk Makeup and more. SuperOrdinary’s worldwide team of e-commerce marketplace and social commerce experts help brands establish influence, scale global sales channels, and connect with creators and consumers throughout the world.

With a deep understanding of the rapidly evolving social commerce landscape, SuperOrdinary has a proven track record of successfully growing brands on TikTok Shop and other social commerce marketplaces. Fusing creativity with technology, SuperOrdinary is harnessing the power of livestreaming to create engaging shopping experiences that seamlessly integrate e-commerce and entertainment. 

Job Description

We are looking for a TikTok Shop Brand Manager to oversee and drive success for our partner brands. This role requires strong organizational skills, excellent communication, data-driven decision-making, and a deep understanding of the TikTok Shop ecosystem. The ideal candidate will be responsible for managing all aspects of a brand’s TikTok Shop presence, ensuring operational efficiency, and executing growth strategies.

Responsibilities

Account & Strategy Management

• Develop and execute tailored TikTok Shop growth strategies for each brand
• Monitor key performance metrics and optimize for sales, engagement, and conversion
• Stay up to date with TikTok Shop trends, algorithm updates, and best practices

Operations & Organization

• Manage daily operations of TikTok Shop stores, ensuring smooth execution of promotions, product launches, and content schedules
• Oversee inventory, pricing, and campaign execution, coordinating with internal teams and brand partners
• Ensure compliance with TikTok Shop policies and troubleshoot any issues

Communication & Relationship Management

• Serve as the main point of contact for brand partners, keeping them informed on performance, updates, and opportunities
• Collaborate with creators, affiliates, and influencers to drive brand awareness and sales
• ​​​​​​​Work cross-functionally with e-commerce, affiliate, and paid media teams to align strategies

​​​​​​​Reporting & Performance Analysis

• Track and analyze sales performance, traffic, and conversion rates, identifying opportunities for growth
• ​​​​​​​Provide weekly and monthly reports with insights, recommendations, and action plans
• Use data to inform decision-making and continuously refine strategies

Qualifications

• 2+ years of experience in e-commerce, digital marketing, or brand management (TikTok Shop experience preferred)
• ​​​​​​​Strong understanding of TikTok Shop, social commerce, and digital marketing trends
• Exceptional organizational and project management skills—able to manage multiple brands simultaneously
• Excellent communication and relationship-building skills
• Data-driven mindset with experience in performance analysis and reporting
• Ability to problem-solve and adapt quickly in a fast-paced environment
• ​​​​​​​Experience with affiliate marketing and influencer partnerships is a plus

Compensation

• Full Time $75-80K Annually, with performance base annual bonus
• RSUs
• Flexible PTO, Holidays, Paid Sick Leave, 401K
• Medial, Dental, Vision Insurance

This is a Hybrid role 3 days in office and 2 day remote.

Powered by JazzHR

ipXbxBCMKL