Posted at: 20 March

Global Community Manager

Company

Pilot Company

Pilot Company is a Knoxville-based petroleum corporation operating a network of over 750 travel centers and convenience stores across the US, serving both B2B and B2C markets in the travel and transportation industry.

Remote Hiring Policy:

Pilot Company primarily hires from various regions within the United States, particularly in the South, with some roles offering flexibility for remote work tasks. Specific job postings may have different requirements, so candidates are encouraged to review individual listings for details.

Job Type

Contract

Allowed Applicant Locations

United States

Salary

$45 to $55 per hour

Apply Here

Job Description

Job Description

Global Community Manager
This is a contract opportunity.
This is a remote opportunity. 

About this Position

We’re seeking a Global Community Manager to join a dynamic Content Studio team, focusing on engaging and managing communities across social platforms like Facebook and WhatsApp. In this role, you will be the expert on our communities, responsible for creating engagement strategies that deepen connections and foster long-lasting relationships. You should be passionate about connecting with young adults globally and have a keen understanding of social media trends and community behaviors. This position will involve collaboration with a community management agency, data analysis, and providing insights to improve community experiences. You will also be involved in community listening efforts that inform broader messaging and creative strategies. A highly collaborative role, you’ll work closely with cross-functional teams, including digital, creative, international programs, and product teams.


Job Responsibilities

• Be the expert in the communities you manage, understanding their interests and behaviors to keep them engaged.
• Craft and implement community engagement strategies, including tone of voice and new engagement initiatives.
• Oversee vendor community management efforts, including responding to comments and engaging on content.
• Analyze community data, identify trends, and make actionable recommendations to improve engagement and community building.
• Collaborate with Social Media Managers and Creative Strategists to develop community-first social content and experiences.


Job Skills/Requirements:

• Passionate about community management and social strategy for digital-first brands.
• 4+ years of experience in community management and social strategy.
• Strong analytical skills with the ability to produce actionable insights for improving community engagement.
• Excellent copywriting skills for social media content and presentations.
• Experience managing sensitive situations, including crises or issues, through social marketing.

Additional Information:

• Hybrid work environment
• Competitive pay and benefits
• Flexible schedule with opportunities for upskilling


Pay/Salary Range:

•  $45-$55/hour



YUPRO Placement is the nation’s leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire, apprenticeship, and contract job assignments. We represent clients who support skills-first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.

Apply Here