Digital Specialist - E-mail Marketing & CRM

ABOUT US

We are a fast-growing, close-knit, dynamic, and successful Digital Services Company that specializes in providing support to large multinational companies for SEO, Product & Web Content Management, Social Media Management, Performance Marketing, E-Commerce Management, CRM & E-Mail Marketing Automation, DX & Development, Data Management & Analytics, Project Management, Digital Consultancy, and Recruitment.

As a multinational Dutch company, we have offices in Amsterdam, Istanbul, Lisbon, Kuala Lumpur, Bogota & Portland. With our exceptionally talented & diverse team, and our A+ client portfolio, the world is our oyster!

We are currently looking for an E-mail Marketing & CRM experienced Digital Specialist to join our team. The working hours of this role is in CET.

RESPONSIBILITIES

• Creating e-mail newsletters, delivering reports (with the usage of different software)
• Gathering the input from the customers, helping them where necessary and placing the input in the respective platforms for the operations
• Analyze problems with appropriate logic and fact-finding and begin to identify underlying issues and recognizes trends and cause and effect relationships
• Ability to deal with incidents within the product management function with an extensive understanding of the infrastructure.
• Monitoring the campaigns, the information on the websites with regular sanity/quality checks
• Communicating with clients on; planning, creating, editing, and publishing the source by coordinating the milestones, due dates and estimations within the provided KPIs
• Can be the first point of contact or coordinator for one simple and structured project / task with multi-national and multi-disciplinary teams by defining the requirements, scope, and objectives
• Can analyze and breakdown market problems into prioritized, deliverable stories, create user stories and manage the intake process, working on sprints of different teams
• Dealing with increasingly complex operational topics requiring extended hands-on experience
• Using complex data, tools, and technology to perform non-routine tasks.
• Can be the first point of contact/coordinator for small-mid scale projects
• Managing Non-standard page creation
• Localization planning and structure
• Dealing with complex segment and lead data
• Activation of complex Marketing Automation Campaigns
• Analyzing the ranking reports and measuring pages for branded and non-branded keywords.
• Creating keyword/SEO ranking reports and visualizations
• Managing one's own time and reporting properly
• Document creation for standard tasks/services

Marketing Automation

• Creating emails, forms, landing pages
• Creation and execution of campaigns (incl. A/B tests) and monitoring them
• Contact creation, list uploads, segment creation, and updates
• Preparing campaign reports
• Learning best practices and sharing with the team

QUALIFICATIONS

• Advanced level of CRM & E-Mail Marketing tools knowledge (Mailchimp, Hubspot, etc.)
• E-mail Marketing strategy experience is preferred
• Vocational / BA / BS or equivalent combination of education and experience
• Excellent written and oral communication skills in English
• Have at least 2 years of experience in digital services
• Experienced in HTML/CSS, digital campaign, and project execution
• Adobe Photoshop knowledge is preferred
• Keen interest in the internet/web & willingness to specialize in digital marketing
• Result-oriented and decision-making skills
• Proficient in computer usage; internet/web browsers and MS Office Applications
• Understanding of Digital Marketing

WHAT WE OFFER

Remote Work Model💻: We enhance flexibility, foster productivity, and facilitate a healthier work-life balance for our employees!

Meal Allowance🍔: We provide a meal allowance of 295 MYR per month.

Transportation Allowance🚀: We provide a transportation allowance of 105 MYR per month.

Private Health Insurance🩺: We provide a private medical insurance by AIA.

Birthday Time Off🎂: A half-day off is granted on birthdays.

Mental Health & Support💆🏻‍♀️: Free company subscription to our mental health & support partner ‘’Openup’’.

Referral Program👫🏻: Our referral program ‘’Friends2Work’’ encourages our employees to refer their friends followed by a cash award once they are hired.

Self-Improvement💪🏻: Access to numerous online courses and training in our own in-house training platform NMQ Academy & access to our exclusive Mentorship Program provided by our brilliant senior peers.

Team Environment👑: We give you to opportunity to work with global brands together with a fun,diverse, and dynamic team and become a part of a global success story!

If you are interested in joining our team, please apply with your CV in English.

By applying to this job advertisement, you accept that you have shared your personal data within the scope of the clarification text we have provided at www.nmqdigital.com

NMQ Digital is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Don't be discouraged if you feel that you don’t fully meet every single one of the requirements for a particular role, there is always room for growth in NMQ!