Intermediate Fullstack Engineer - Fulfillment: Utilization

An overview of this role

As a Fullstack Engineer on the Utilization team, you will help build solutions to provide predictability to our customers through transparent usage visibility, suggested usage management recommendations, and purchasing directions. You support our sales teams with detailed usage data that will facilitate our customers' growth. You will develop solutions to evolve our seat cost management functionality to simplify assignment, management, and billing for overages of seats.

Some examples of our projects: 

• Automated Removal of Dormant Members

• Seat Usage Tracking and Reporting

• Enhance User Caps (SM and SaaS) to better handle non-billable users

What You’ll Do   

• Backend Topics: Ruby on Rails, integration with REST services, and designing GraphQL schemas

• Frontend Topics: Vue.js, Webpacker, SCSS, Pajamas Design System

• Build customer facing interfaces for applying and managing account usage (storage, seats, compute minutes, and other consumables)

• Review and offer feedback on merge requests from other Fulfillment developers and team members across Gitlab

• Collaborate with stakeholders on the Product Management and other teams to ensure solutions fit our needs and maintain a high bar for quality

What You’ll Bring 

• Experience and proficiency in Ruby, Ruby on Rails

• Production experience with JavaScript

• Experience with Vue (ideal), React, Svelte, and/or Angular

• Familiarity with PostgreSQL (or similar RDBMS systems) in production environments

• Strong curiosity to understand how systems work holistically and how they can be streamlined

• Experience owning a project from concept to production, including proposal, discussion, execution, and monitoring.

• Ability to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose - thorough iterative solutions

• Share our values , and work in accordance with those values

• Experience with subscription management or billing systems (Zuora, Salesforce) is a plus 

About the team

The Utilization Team works at the intersection of GitLab Core and Fulfillment applications. This involves managing key components like consumables (storage, compute resources, seats, etc.), as well as handling usage reporting and notifications. Our team supports a variety of customers, including those using GitLab SaaS, self-managed GitLab instances, and internal tools.

Mission

Our mission is to enable everyone to contribute and co-create the software that powers our world. The Utilization group's mission is to provide a seamless customer experience in understanding application usage and easy access to purchase additional seats or consumables. 

How GitLab will support you

• Benefits to support your health, finances, and well-being

• All remote , asynchronous work environment

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and development budget 

• Parental leave  

• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.