Senior Designer

Brief Description

Are you a seasoned designer ready to take on a pivotal role within a growing Marketing team? Are you excited by the tech space and want to join an innovative, market-leading organization? Do you want to work for a fast-paced global company? If the answer to these questions is yes, then we want to hear from you!

Summary

We are seeking a highly-skilled and creative Senior Designer to join our Marketing team. Reporting directly to the Creative Director, this role will be instrumental in executing the brand’s vision and driving high-impact creative projects. You’ll focus on designing for a wide range of initiatives, including website updates, cross-channel campaigns, video and motion graphics, thought leadership materials, and branding efforts. This role offers significant autonomy in design execution and the opportunity to influence creative strategies while maintaining alignment with the brand’s identity.

About Smart Communications

Smart Communications is a leading technology company focused on helping businesses engage in more meaningful customer conversations. Its Conversation Cloud™ platform uniquely delivers personalized, omnichannel conversations across the entire customer experience, empowering companies to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently.

Smart Communications is headquartered in the UK and serves more than 650 customers from offices located across North America, Europe, and Asia Pacific. Smart Communications’ Conversation Cloud platform includes the enterprise-scale customer communications management (CCM) power of SmartCOMMTM, forms transformation capabilities made possible by SmartIQTM and the trade documentation expertise of SmartDXTM. In 2021, the company acquired Assentis, a leading European software solutions provider specializing in customer communications management (CCM) with a focus on the financial services industry. To learn more, visit smartcommunications.com.

Who are you?

• You have 8+ years of experience in a similar design role, with a mix of agency and in-house marketing experience.
• You have a strong portfolio showcasing work in website creation, digital design, campaigns, video production, motion graphics, and branding.
• You have experience working autonomously on projects and driving creative initiatives under the guidance of a Creative Director.
• You are a strategic, professional, and creative thinker with a positive attitude and a team-player mindset.
• You thrive in collaborative environments, working closely with various stakeholders across marketing, including digital, demand generation, partner marketing, and product marketing.
• You have experience working in fast-paced environments and can adapt to changing priorities while maintaining attention to detail.
• You have a hands-on approach and are willing to roll up your sleeves to get things done.
• You hold a formal education in design and are continuously seeking to grow and develop your skills.

The responsibilities of the role include:

• Driving the execution of high-impact creative projects, including website design, campaigns, emails, landing pages, video, motion graphics, and branding initiatives, interactive media and other day-to-day responsibilities.
• Collaborating with the Creative Director and cross-functional teams to align design work with strategic goals.
• Maintaining and evolving the brand’s visual identity across all touchpoints.
• Leading the design process from concept to completion, ensuring high-quality and on-brand deliverables.
• Scaling design efforts by optimizing existing templates and workflows, while also creating new designs for priority projects.
• Providing creative input and expertise on various projects and contributing to the overall creative strategy.
• Ensuring timely delivery of projects, meeting deadlines, and managing stakeholder expectations.
• Staying updated with industry trends and continuously bringing fresh, innovative ideas to the table.

What we’re looking for:

Must have skills/experience:

• Strong expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects) and Figma.
• Proven experience in website design, motion graphics, and video production.
• Experience with interactive media is a plus.
• Exceptional visual storytelling abilities and design aesthetics.
• Strong understanding of wireframing and collaborating with developers.
• Experience in managing and executing cross-channel campaigns and branding initiatives.
• Proficiency in UX/UI design principles and experience working with front-end developers
• Experience with HTML/CSS is a plus.
• Ability to work on multiple projects simultaneously, maintaining high-quality standards and meeting deadlines.
• Excellent verbal and written communication skills.

We look for the following SMART values in everyone we hire at Smart Communications:

• Speak Openly - We are positive, creative, helpful, kind and we have fun. We listen and provide constructive feedback. Through meaningful conversations we encourage each other to be the best that we can be. We’re not complainers we’re problem solvers.
• Make a Difference - We focus on the things that matter and prioritize the things that have the greatest impact. We celebrate success and hold ourselves accountable for our choices. We don’t sit on the sidelines.
• Agile & Flexible - We are focused on evolving, improving and growing. We think differently and challenge the status quo with open minds. We ask ‘why?’ so that we can help remove complexity. We don’t allow hurdles to get in our way.
• Results-Focused - We get stuff done by being efficient, working at pace and paying attention to detail. We focus on finding solutions and fixing things. We don’t believe in being busy for the sake of being busy, we focus on productivity.
• Teamwork - We are stronger and better together. We collaborate, trust and support each other to deliver results for our company and our customers. We don’t want anyone to feel disengaged, we’re in this together!

What’s the deal?

We will provide you with the tools, equipment and support to give you the best possible chance of success and over-achieving your goals. Salary will depend on your experience and will be highly competitive.

In addition to a friendly, flexible and fun working environment, we provide a range of other benefits, including extensive health, dental and vision insurance, employer-funded health savings account, flexible spending plan, life and AD&D insurance, short and long term disability insurance, gym membership reimbursement, and 401K contribution, as well as 18 days’ holiday allowance plus an additional day off on your birthday!

This role is fully remote.

So, if we interest you, please let us know by applying for this position and tell us all about yourself.

Please note: we only consider applicants with current legal right to work in the countries in which our positions are based. All qualified applicants will receive consideration for employment regardless of colour, religion, sex, national origin, sexual orientation, age, disability, marital status or gender identity.

To learn more about Smart Communications visit:

https://www.smartcommunications.com/